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Get on-demand IT help to fix tech issues.

Connect With Helpdesks

Peace of mind

Put your tech support in the hands of Norton experts.

Available 24/7

Norton experts on call anytime for help when you need it.

Convenient

Over-the-phone or online chat service with remote access so you don’t have to go anywhere.

Comprehensive

Full range of IT troubleshooting for computers, laptops, mobile devices, and peripherals.

Norton

Unlimited Help Desk

Single Use

$69.99 per service

Must redeem within 30 days of purchase. See pricing details below.*

1 device, 1 callρ
1 device, 1 callρ

Norton

Unlimited Help Desk

Monthly

$19.99 Month

See subscription details below.*

3 devices, unlimited callsλ
Unlimited tune-ups for 3 devices

Norton

Unlimited Help Desk

Anumal

$149.99 per year

See subscription details below.*

1 device, unlimited callsΨ
Unlimited tune-ups for 1 device

Don’t do IT yourself.

Are you the default IT manager at home? Do the words "it's not working" start to elevate your stress levels? If so, Norton Ultimate Help Desk was made for you. If you think your computer might have a virus, our Norton techs will help find it and eliminate it. If your computer has slowed to a crawl, we'll give it a tune-up. If you've got a new laptop, we'll connect it to your wireless network.β

From first-time setup to ongoing maintenance and as-needed troubleshooting, Norton Ultimate Help Desk will help you fix your tech issues faster. Now's your chance to put IT issues in the hands of Norton experts—and put do-it-yourself tech support behind you.

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About Image

Save time and money (in addition to your sanity).

Expert Norton technicians provide Norton Ultimate Help Desk services remotely, on demand, and at a fraction of the cost of an in-home service call or repair-shop work. No need to cart your PC and peripherals anywhere. If they need to work on your computer or configure your network, our Norton expert techs use secure remote-access technology to tap in temporarily and take care of business.β

Plus, Norton experts are available anytime you need help, 24x7, 365 days a year.Δ

Norton Ultimate Help Desk brings IT home—virtually.

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Get everything working together—and keep it that way.

With the Norton Ultimate Help Desk monthly and annual plans, we'll get your digital devices up and running and then help you make sure they stay that way.* Let us help you get your devices working on the wireless network, connect your computers to the printer, and get your photos from your digital camera onto a computer. We'll also help you troubleshoot software problems, set up Microsoft Outlook® email, and even remedy operating system issues and computer crashes.β

Then, if anything goes wrong, it takes just a phone call to fix it. It's like having an IT Norton expert at your side—24 hours a day, whenever you need help.Δ

Frequently asked questions

What is Norton Ultimate Help Desk?

Norton Ultimate Help Desk is a service that provides remote tech support for one or three devices (depending on your selection) when you need it. Save time troubleshooting tech issues yourself with the help of our trained professionals.

What is included in Norton Ultimate Help Desk?

Norton Ultimate Help Desk provides comprehensive IT support, from network and backend setup to device diagnostics and troubleshooting. It's available on demand, typically at a fraction of the cost of a repair-work shop. Norton Ultimate Help Desk is available for computers, laptops, mobile devices, and even peripherals. It is compatible with Windows PC, Mac, iOS, Android, home networks, printers (PC and Mac), scanners (PC and Mac), digital cameras (PC and Mac), and MP4 players (PC and Mac).

How does Norton Ultimate Help Desk work?

Norton Ultimate Help Desk works like your own personal IT department. When you're having technical issues with a device, simply contact Norton Ultimate Help Desk for assistance in remedying your problem. You'll talk to a Norton technician who will listen to your issues and work with you to find a solution. When you're done, our Norton technicians will also help restore your PC to like-new speeds with the help of Norton Computer Tune Up.


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